Thursday, October 2, 2014

Los Cabos - Hurricane Odile - September 2014, or "How We Spent Our Summer Vacation"

We arrived at our beautiful Los Cabos hotel (Club Regina) in the late afternoon on Saturday, excited for our week of relaxation and poolside adult beverages.  We had a nice dinner at the beautiful ocean view resort restaurant, Inizio.  The next morning we went to the local grocery store to get provisions…well…snacks and cocktail fixings mostly…and arrived to find the place in a flurry of activity and no shopping carts to be found!  After standing around looking confused for a few minutes, another tourist said we should be fine buying bottled water and candles.  What? WHAT??  He then explained that a category 4 hurricane was bearing down on the tip of Baja, and was due to hit that night.  Yikes!  Well we figured we’d get some rain and thunder later that night, so we didn’t freak out.  Yet.

Back at the hotel, around 3pm, we received a call from the front desk advising us to pack up our bags and be prepared to evacuate if necessary.  Lalala…still not freaking, just a little annoyed.  At 6pm the mandatory evacuation order was given to bring essentials only and come to the large meeting room (the one with the huge windows overlooking the ocean – do you see anything wrong with this picture?)  When we arrived, there were about 100 mattresses laid out with pillows and folded sheets for our “sleeping” comfort.  The hotel provided dinner for us around 8pm.  The next few hours, people played card games, children watched movies on laptops, and we were expecting it to be a very long night.  The rain and wind started picking up in earnest around 10pm, shaking and vibrating the concrete building!  Rain started leaking in around the windows and some people started being moved down to the basement while others made “forts” with the abandoned mattresses in case the windows shattered.  Then sometime around 12am, they did!  Evacuate the evacuation room!  Commence freaking out! 

We ended up in a stairwell, where we spent the next eight hours while the hurricane ravaged the resort.  Between the two of us, we had one semi-horizontal position on a landing and one space to sit on the concrete steps.  Needless to say, we were pretty ravaged ourselves by the time the winds had stopped howling in the stairwell, sometime around 3am.  That was the least comfortable stairwell we have ever not slept in.  Around 8am, we were allowed to go, sloshing through the basement employee area, where we saw people that had been crammed into offices, closets, and wherever they could fit.  We were directed to the employee cafeteria for a breakfast of fruit, scrambled eggs, sausage, and beans.  Afterwards we went out to survey the damage. 

It was un-freaking-believable.  Our “evacuation room” was in complete shambles with broken windows all around (even one that had been boarded up!), the mattresses covered in water, debris, and bits of ceiling, not to mention ductwork.  Outside was worse.  Car windows shattered; big hunks of plaster and stucco missing off the buildings; the grounds were covered with dirt, and everything from fine pebbles to huge boulders that had come from the hills surrounding the resort; plants and cacti that had been scattered in the wind, and on the lobby steps, a poor little iguana that hadn’t made it through the storm. 

We all stood/sat around in shock.  Several hours later, after the hotel staff had inspected the premises, we were allowed to go to our room.  The sliding glass door to the balcony off the living room/kitchen area had held, but there was about an inch of water on the floor.  Also, even though the glass hadn’t broken, we were amazed to see that the drapes had been sucked outside between the fixed glass panel and the sliding panel, and had tied themselves in a knot!  Amazing!  The bedroom was another story.  The big window was gone, broken glass all over the floor (along with debris and water).  At least the bed was still dry!  That was the best news possible for us, and soon we were taking a much-needed nap.  That evening, cell service was up for a very short time, so we were able to let our families know we were unharmed. 

Being built into the side of a mountain, the condos are set on many levels of very steep, spiral-curved roads, and normally offered “carritos” or little cars (golf cart-type vehicles) to take us around the resort.  However most of them had been damaged, and the little roads were covered in rocks and debris, and this meant getting lots of exercise!  The next four days mostly consisted of sitting in the open-air lobby area (three steep hills UP), which offered shade and somewhat of an ocean breeze.  The main building was operating on generator power so the employee cafeteria put out three hot meals a day, which were pretty good, but at the end got a bit creative out of necessity.  Lots of beans.  There were also a couple of cell phone/tablet/laptop charging stations set up, though still no cell service or WiFi.  Running water was sometimes available, sometimes not (no electricity for the pump, so running water relied on gravity to fill the supply and sometimes ran out) so showers were few and far between, but it didn’t matter much since within a few minutes, we were drenched with sweat again anyway.  The nights were miserable.  With looting going in the towns, we did not want to leave our front door open, so without electricity/air conditioning, there was no breeze.  Whatsoever.  It was like sleeping in a sauna. 

Yet, the worst part had to be the lack of reliable information, or the 12 versions of the same story.  Without cell service/internet, we were at the mercy of those people who had heard something from someone who had heard something from someone else, etc.  So on Wednesday afternoon, after having seen a few flights in the air (“Da plane!  Da plane!”), we packed up what luggage we would be able to carry on the airplane with us (leaving easily replaceable items and one suitcase behind) and drove our rental car to the airport to get our own information and hop on a flight if possible.  When we got there, the line was so long that it would have taken several hours (well after dark) and we were told that there were no more flights going out that night anyway.  So back to the hotel we went, where we found a notice in the lobby from the hotel management that we (and our luggage) were required to be at the lobby at 4:45am the next morning to be taken by bus to the airport.  Mandatory evacuation, under orders of the Mexican Government.

At 4:30 the next morning (Thursday), still in the dark, we trudged up the hills, lighted only by our cell phone flashlights, to board the bus to the airport.  We arrived at the airport at about 5:30, astonished to find the line even longer than the previous afternoon!  It was easily one mile long.  The moment the sun came up around 7am, it was oppressively hot.  There was no shelter, no water (other than the bottles we brought with us), and no toilets.  We were eventually divided into two lines:  Mexican citizens, and others (mostly Americans).  We were told by American Airlines representatives that there would be 7-12 planes coming that would take us to either Dallas or Phoenix.  Yay!  Then officials starting coming down the line saying that if we wanted to go to Mexico City, to get into another line.  We passed on the invitation, hoping to get to Phoenix.  However, about an hour later with no line movement, we were then informed that there was actually no ETA on the American planes, and it could be 3-6 hours.  Mexico City, here we come!  But…then we started hearing “for Guadalajara, get in this line” and “for Monterrey, get in this line.”  So we hopped out of Mexico City and went to Monterrey instead (one of the first flights to leave that morning).  We finally got off the ground at 10:30am.  You would not believe the cheer that erupted (ours included)! 
  
Finally, in Monterrey, after rerouting our original return flight, we ended up flying through Dallas into Los Angeles, and finally made it home around 1:00am (Friday).  Definitely not our best vacation, but one that we will never forget! 

We want to express our sincere thanks to the wonderful staff of Club Regina, who gave up sleep, left their families, and in some cases even after the loss of their own or their relatives’ homes, continued to take care of us.  They were truly amazing!  We are looking forward to seeing the “new” Club Regina, as most certainly, there is a lot of work ahead. 

Our pictures are here:  https://flic.kr/s/aHsk436JQh